- Shipping
- Exchanges & Returns
Shipping & Delivery
Shipping cost within Australia
Flat rate of $10 for all domestic orders under $250 AUD
Free shipping for any order $250 AUD or over
Expected delivery time within Australia
If we receive your order before 12.00pm Tuesday-Friday your order should be shipped that day otherwise the following business day. Orders received on Mondays will be shipped the next business day.
Delivery takes 1-5 business days from shipment unless unexpected delays are incurred.
International shipping costs and delivery time
We use DHL Express for International shipping. At this stage the cost is calculated during checkout process however we are looking to incorporate a flat rate shortly.
Shipping times vary but we will do our best to process and deliver your order in the fastest possible time.
Please note that shipping rates do dot include any international taxes, duties or charges that may be incurred when the parcel arrives at its destination. Payment of these or any other import charges are the responsibility of the purchaser. On occasion, orders may experience customs delays.
Rules and rates on imported items are available from local import authorities in the destination country.
Customer Service
If you have any concerns or questions regarding your shipment please don’t hesitate to contact us via email - info@modernclassicshop.com or by phone (Tuesday - Sunday during shop hours) - 03 9086 9836 in Australia or +61 3 90869836 for international orders.
Exchanges & Returns
We want you to be happy with your purchase and want to make it as easy as possible to return your item if you don’t like it or exchange the size if it doesn’t fit properly.
We offer 28 days from the date of receiving your items to send it back to us for exchange or return. We do request that items are returned to us unused in sellable condition and with all tags and packaging intact.
We are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.
If you are returning and item we are happy to refund you for the full amount of items purchased but cannot refund any shipping costs incurred. Customers are responsible for shipping & handling charges for posting items back to us. It is recommended to use a prepaid postal service.
Easy instructions will be included in your parcel including a returns & exchanges form that needs to be completed. If you have any questions don’t hesitate to email us at info@modernclassicshop.com or call during shop hours on 03 9086 9836
If you are in Melbourne you can of course visit our store and return or exchange your items. We are located at 126 Gertrude Street, Fitzroy Victoria.
If returning an item from outside the Australia, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Modern Classic Shop is not responsible for any return custom charges incurred.
Refunds will be issued within 2 days of us receiving your return and will be attributed to the original form of payment or card. Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
In the event that Modern Classic Shop has made a mistake with your order, or you have received a faulty item, we will provide return postage, when and where possible.
Faulty Goods
We at MCS stand firmly behind the products we sell and what you to feel confident in your purchases. With this in mind we offer a limited warranty on our goods if they don’t live up to reasonable expectation. Items which are damaged through normal wear and tear, accident or misuse are not covered by this warranty. This warranty is also limited to a reasonable time frame from the date or purchase.
Faulty item it must be inspected by us before a refund is given so please contact our customer service if something becomes apparent.
Customer Service
If you have any concerns or questions regarding your purchase please don’t hesitate to contact us via email - info@modernclassicshop.com or by phone (Tuesday - Sunday during shop hours) - 03 9086 9836 in Australia or +61 3 90869836 for international orders.
Shipping
Shipping & Delivery
Shipping cost within Australia
Flat rate of $10 for all domestic orders under $250 AUD
Free shipping for any order $250 AUD or over
Expected delivery time within Australia
If we receive your order before 12.00pm Tuesday-Friday your order should be shipped that day otherwise the following business day. Orders received on Mondays will be shipped the next business day.
Delivery takes 1-5 business days from shipment unless unexpected delays are incurred.
International shipping costs and delivery time
We use DHL Express for International shipping. At this stage the cost is calculated during checkout process however we are looking to incorporate a flat rate shortly.
Shipping times vary but we will do our best to process and deliver your order in the fastest possible time.
Please note that shipping rates do dot include any international taxes, duties or charges that may be incurred when the parcel arrives at its destination. Payment of these or any other import charges are the responsibility of the purchaser. On occasion, orders may experience customs delays.
Rules and rates on imported items are available from local import authorities in the destination country.
Customer Service
If you have any concerns or questions regarding your shipment please don’t hesitate to contact us via email - info@modernclassicshop.com or by phone (Tuesday - Sunday during shop hours) - 03 9086 9836 in Australia or +61 3 90869836 for international orders.
Exchanges & Returns
Exchanges & Returns
We want you to be happy with your purchase and want to make it as easy as possible to return your item if you don’t like it or exchange the size if it doesn’t fit properly.
We offer 28 days from the date of receiving your items to send it back to us for exchange or return. We do request that items are returned to us unused in sellable condition and with all tags and packaging intact.
We are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.
If you are returning and item we are happy to refund you for the full amount of items purchased but cannot refund any shipping costs incurred. Customers are responsible for shipping & handling charges for posting items back to us. It is recommended to use a prepaid postal service.
Easy instructions will be included in your parcel including a returns & exchanges form that needs to be completed. If you have any questions don’t hesitate to email us at info@modernclassicshop.com or call during shop hours on 03 9086 9836
If you are in Melbourne you can of course visit our store and return or exchange your items. We are located at 126 Gertrude Street, Fitzroy Victoria.
If returning an item from outside the Australia, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Modern Classic Shop is not responsible for any return custom charges incurred.
Refunds will be issued within 2 days of us receiving your return and will be attributed to the original form of payment or card. Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
In the event that Modern Classic Shop has made a mistake with your order, or you have received a faulty item, we will provide return postage, when and where possible.
Faulty Goods
We at MCS stand firmly behind the products we sell and what you to feel confident in your purchases. With this in mind we offer a limited warranty on our goods if they don’t live up to reasonable expectation. Items which are damaged through normal wear and tear, accident or misuse are not covered by this warranty. This warranty is also limited to a reasonable time frame from the date or purchase.
Faulty item it must be inspected by us before a refund is given so please contact our customer service if something becomes apparent.
Customer Service
If you have any concerns or questions regarding your purchase please don’t hesitate to contact us via email - info@modernclassicshop.com or by phone (Tuesday - Sunday during shop hours) - 03 9086 9836 in Australia or +61 3 90869836 for international orders.